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How p53 Handles Your Personal Data

At p53, we take the privacy of every account holder seriously — from the moment you open your account to every deposit you make via UPI, Paytm or…

Data Encrypted in TransitNo Third-Party Sale of Your InfoAccount Deletion on RequestIndia-Focused Data HandlingDirect Privacy Contact Available
p53 How p53 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of what we hold, or need to raise a concern…

Email Privacy Support Send your data request or privacy concern to our dedicated privacy inbox.
Live Chat Start a live chat session from your account dashboard at any time.
Written Request For formal data access or deletion requests, submit a written request through the secure…
HOW WE PROTECT YOU

Explore Our Data Handling Commitments

From cookies to account security, every layer of our data practices is designed to keep your information accurate, secure and under your control.

Data Collection

We collect your name, email, phone number and payment method identifiers when you open an account. We do not collect more than is necessary to run your account and process transactions through UPI, Paytm or PhonePe.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies measure page performance in aggregate — no individual browsing profile is sold to advertisers.

Account Security

Account access is protected by password hashing and optional two-factor authentication. Suspicious login attempts trigger an automatic alert to your registered email or phone number immediately.

Data Retention

We retain your account data for as long as your account is active and for a legally required period after closure, which varies by jurisdiction. Once that period expires, your personal data is deleted from our live systems.

Your Rights

You may request a copy of your data, ask us to correct inaccuracies, or request deletion — all subject to local law. Send your request to our privacy team and we will respond within 14 working days.

Third-Party Sharing

We share data only with payment processors like UPI networks, Paytm and PhonePe, and with regulatory authorities where local law requires it. We never sell your personal data to marketing companies or data brokers.

Switch to the Answers You Need on Data Privacy

Below are the questions we hear most often about how p53 collects, uses and protects your personal data. If your question is not covered here, reach our privacy team directly via live chat or the privacy email inbox.

We collect your name, email address, phone number and, where required by local law, identity verification documents. Payment method identifiers such as your UPI handle or Paytm-registered mobile number are logged for transaction records only.

We share data only with payment processors — UPI networks, Paytm, PhonePe — and with authorities where local law requires disclosure. Your data is never sold, rented or traded to advertisers or unrelated commercial third parties.

We retain account data for a legally prescribed period after closure, which depends on the regulations applicable in your jurisdiction. Once that period ends, your personal data is permanently deleted from our active systems.

Yes. Submit a data access request through the secure form in your account settings or email our privacy team directly. We verify your identity and deliver your data within 14 working days, subject to local law.

Send a deletion request via the account settings form or through live chat. We process requests within 14 working days. Retention of some data may be required by law even after a deletion request is fulfilled.

We use session, preference and analytics cookies. You can manage non-essential cookies through the cookie settings panel on our site. Disabling analytics cookies does not affect your ability to log in or use your account.

Contact our privacy team immediately via live chat or email. Change your account password right away. We will investigate, notify relevant authorities where local law requires it, and update you on steps taken to secure your account.